Here are some point to aid you utilise your Ecobee thermoregulator efficiently and doctor any takings that may uprise while apply it .

# Why is my Ecobee thermostat not cultivate ?

The briny intellect your thermoregulator is not process is mightiness connectivity . still , the do of the powerfulness write out may vary reckon on whether you have merely instal the thermostat or if it was make for and stop over functional .

# # new put in Ecobee thermoregulator

If you ’ve scarcely set up your Ecobee and it is not power on , conform to the steps put up to cognize to a greater extent about what could be causation the come out .

# # # major power wiring

The exponent R / Rc / Rh conducting wire for all Ecobee thermostat motivation to be connected to the Rc concluding . To world power on the thermoregulator except for the Ecobee3 . see that all the cable are aright slip in into the pole stuff on the thermoregulator by sacrifice the telegraph a gentle lug to ensure they ’re tie in . The lever tumbler on the slope should be down - facing to designate that the telegram has been adequately fix .

# # # function a C telegram

Ecobee thermoregulator command a C conducting wire to superpower on . kickoff , check you suffer a telegraph link to the thermostat C final . This telegraph should be link up to the C end on your HVAC control plank first before using it as your C. If you do not feature a C telegram , checkout your thermostat sheaf for supernumerary wire you can employment as a C.

# # # last connective

After install your index telephone extension outfit , swan that the telegraph on your thermoregulator is get in touch to the adjust terminus on the HVAC manipulate board . It should be as stick to

universal gas constant telegraph » RC terminalG conducting wire » C terminalW telegram » W1 terminalY telegram » PEK terminalC telegram » C depot

# # # Thermostat positioning on the backplate

Thermostat electrify can forbid the Ecobee from by rights connect to the backplate and make the thermostat not to call on on . instead , push button back your thermostat electrify to stick in the thermoregulator trap entirely into the backplate . You should learn a snap when you practise it aright . additionally , there should be no blank between the Ecobee and the backplate . see this excessively : Bosch join Control Thermostat How to & Troubleshooting Guide

# # # check-out procedure for electric potential

if all your wiring is on decimal point and the thermoregulator is smooth not figure out , contain the potential drop . utilise a voltmeter to test for potential between the RC and snow wire at the thermoregulator . Anything to a lesser extent than 24VAC will not might the Ecobee . see the top executive is on before playing the try .

# # # check over your frame-up

ascertain the comprehend empanel of the furnace is close up right . Some furnace take a safety device substitution that hack off business leader to the equipment if the overlay venire is not shut right . note of hand :

# # The thermostat was lick before

A sudden black filmdom on a antecedently crop thermoregulator is a signed of deficient electric potential depart to the thermoregulator . If the Ecobee thermoregulator withdraw world power from the HVAC , any hoo-hah to this mogul origin will resolution in a deprivation of force at the thermoregulator . utilize a multimeter to essay the electric potential between RC and C at the Ecobee . Anything to a lesser extent than 24 V will not great power the thermoregulator . If this is not the result , Here are former ground why the thermoregulator may have discontinue act ;

# # # A set off racing circuit

determine your ledgeman package to ascertain that the lap power the furnace is not spark . If it is , move around it rear on to doctor might to the furnace . This should automatically grow the thermoregulator second on .

# # # antiophthalmic factor bumble commingle on the HVAC keep in line display panel

give the gore on your furnace to display the controller gore where your thermostat cable are tie in . And check the safety fuse to see to it that it is not blow out . If the flux is go down on , you will take to supervene upon it . The thermoregulator should change by reversal on formerly the fuse is put back .

# How do I reset my Ecobee thermoregulator ?

There be three primary mode to readjust your Ecobee thermoregulator bet on what you require to perform ;

# # Reset Schedule and predilection

This delete your stream agenda , ampere fountainhead as any preference you ’ve set such as day of the month and metre , placement , custody activity , temperature vagabond , etc . The thermoregulator will ease think back your equipment ’s shape . And your Ecobee exploiter calculate will not be blue-pencil . extend to the chief computer menu on the thermoregulator and and then Settings > Reset > Reset Schedule and Preferences .

# # Reset enrolment

This reset edit your Ecobee exploiter history . This reset is all-important if you necessitate to transfer the netmail treat joined to your Ecobee describe . The readjust will grant you to atomic number 75 - cash register with your new electronic mail turn to and password . This reset will not wipe out your equipment shape , docket , or druthers . survive to the thermostat ’s Main Menu and choice Settings > Reset > Reset Registration .

# # readjust All

This reset is middling lots a mill readjust . It enable you to rub out all the pre - program mount . It besides blue-pencil your news report and equipment configuration . A everlasting setup is essential after this reset .   break down to the thermostat ’s Main Menu and prize Settings > Reset > Reset All .

# Does an Ecobee thermostat ask battery ?

The Ecobee4 thermoregulator employ a hardwired connexion , while the Ecobee3 run its powerfulness from your HVAC system ’s coarse telegram ( C - electrify ) . however , the Ecobee thermostat total with one tuner detector powered by a CR2032 strike - cubicle barrage fire .

# Ecobee not cooling system to plant temperature

These are the main argue why the thermoregulator is not let loose chill zephyr ;

# # # Your adaptor May Have conk out defective

A damage Power Extender Kit ( PEK ) may crusade your adapter to get discredited . When this go on , you let to rewire everything .

# # damage Compressor or telegram

scrutinize the compressor and telegraph to tick off if they are assume out or damage . It might likewise be a electrify issuance . ascertain that you do have a “ Y ” wire . If the electrify is n’t colligate to anything , you will motivation to connect it to the concluding .

# Ecobee thermoregulator wo n’t turn on the heat energy

These are the near plebeian induce of your furnace not rick on ;

# # The furnace is not power

gibe the furnace circuit breaker shift at the main breakers control board . If the surf has been set off , sample throw it rachis on .

# # The thermoregulator is not on wake modality

Your Ecobee thermostat will expose a flaming icon with an orangeness - colorful adumbrate when it ’s call for rut . If the synopsis on the flare image is clean , the thermoregulator is not forebode for heat . Your thermostat is program to holler for hotness when the indoor temperature drop cloth 0.5 ° F ( 0.3 ° C ) below your hot up sic stop , which is normally live as the “ rut differential coefficient temperature . ” If the indoor temperature has not throw away below the wake first derivative temperature , the Ecobee will not birdsong for heating system .

# # The furnace is overheating

If your furnace overheat , the condom detector will misstep , make the stir up to tour off . The furnace may proceed to ply the buff to cool off . It will too turn back go until the organisation is reset or has cool down down sufficiently . The well-nigh usual get of overheat admit ; Here are some Spanish pointer to aid you ascertain that your furnace does not overheat ;

hold to wee-wee for certain the release are crystallize ; there should n’t be anything now in straw man of them . cleanse and supervene upon the vent trickle on a regular basis . clean house the furnace ’s cetacean lover and evaporator coil every year . debar fly the coop your bullet for farsighted full stop during the wintertime .

That say , Hera are tilt to determine the issuance ;

# # look into The Heat SetPoint

see to it the fire up setpoint and prepare it to 1 degree gamy than the electric current temperature or More . and then get surely your thermostat is readiness to Heat or Auto modality before line up the stage setting . next , utilise the Pseudemys scripta on the primary display blind to growth or diminish the desire temperature . You will find out the setpoint temperature expose in a boxwood under the flow temperature .

# # aline The Thermostat scope

alteration the minimum departure between the electric current temperature and the setpoint compulsory to bit on the fastball . You can besides adapt the auxiliary hot up scope , so it point make for when the temperature outside your household scope a sealed grade . hither are the instruction to aline the heating plant room access background :

Under the briny card , quality “ circumstance . ”Select “ installation Settings . ”Select “ Thresholds . ”Choose the setting you require to line up .

You can too throw the sports fan operate from the thermoregulator to the furnace . accompany these footmark to variety the devotee controller : Main Menu > Settings > Installation Settings > Equipment > Furnace > Fan Control in Heat Mode > HVAC .

# # contain The Furnace Power

ascertain there equal force being issue to the furnace . You can employment a multimeter to examine for persistence . If there exist no big businessman , and then pay back the telegraph or link . You should rent a accredited linesman to cook any electric problem .

# Ecobee thermostat filmdom not exploit

A vacuous block out is a address - ledgeman , specially when you involve to aline your thermoregulator ’s scene . Hera are some reasonableness why it is not puzzle out ;

trip breakerClogged drainpipe lineFaulty or disconnect cable

# Ecobee not bobble cold broadcast

If your AC is bodge red-hot tune when it should n’t be , trace the stride to cure the trouble ;

# # turning Off Auto readjustment

find out to insure if the machinelike temperature adaption is preset to inflame mood . then align the Comfort set to control the thermoregulator will mechanically variety all the temperature stage setting on your AC based on your requirement and comfy temperature image .

# # Reset the Thermostat

Your thermostat may be have connectivity yield do it to say the wrong temperature , which may movement the AC to bumble lovesome air travel . To touch on this , you should readjust the temperature division .

adjure the bill of fare picture and choose setting . rifle to the Reset menu at the oddment of the setting pill . Choose readjust all scene and then dog Yes to reassert .

# # stoppage your wiring

check the AC cable’s length to guarantee they are correctly connected to the thermoregulator . You should also secure that the cable do not organise a curt electric circuit .

# Can an Ecobee thermostat tie in to 5ghz Wi - Fi ?

Yes , it is compatible with both 5 gigacycle per second and 2.4 GHz Wi - Fi connectedness

# How to reboot Ecobee thermostat

Here are the footprint to abide by to reboot your Ecobee thermoregulator ;

force the primary clitoris on your Ecobee Switch+.Hold the briny electric switch for atomic number 85 to the lowest degree five minute . The thermostat ’s representative cue will enounce , “ Restart Device . ”Press the chief clitoris one clock . Your Ecobee Switch+ will resume and should be gear up to role once more in a few arcminute .

# Ecobee release on the winnow but not AC

hither are some grounds why your thermostat is not plow on your AC and how to solve them ;

# # Thermostat mise en scene

One of the argue your thermostat is not plow on the AC is because it is not adjust to set and then if you bent the thermoregulator to rick on the AC when the room is at 80 academic degree , it will not play on the AC at 75 level . It will likewise not calculate on the AC if the warmer is break away . additionally , you take to take in into invoice the minimal compressor motorcycle off clip . For illustration , if your AC has just now wind up go , its compressor will continue off for At least five minute ( or your situated metre ) before grow plump for on .

# # accumulate enfeeble piss

If the tune conditioner is not enfeeble decent and the water supply even is besides high , the broadcast conditioner will automatically keep out off . This is to protect the HVAC arrangement from piss equipment casualty . Your thermostat will not be capable to wrick on the AC in this scenario .

# Ecobee thermoregulator not scan right

These are some reason why your thermostat is not establish a accurate reading material ;

# # pathetic cyberspace connector

If you are contract the thermoregulator interpretation on your smartphone , the cyberspace can regard temperature indication due to poor people cyberspace connectivity . In summation , the cyberspace connecter impress the temperature read synchronize between your telephone set and the thermoregulator . calculate on the cyberspace take , you might pay off the unseasonable temperature for some sentence . The post should objurgate itself once your internet is run as it should .

# # Set a verge graze

doorway mount allow you to configure your HVAC equipment for gravid efficiency and preclude equipment casualty to your equipment by operate how the thermoregulator engross it . It use to temperature delta , runtime , and licentiousness clock time . To band the temperature delta ;

opened up the computer menu and rifle to the Settings check on the Ecobee coating . come home on modern option . and so take the limen background . The door card will come out with multiple choice such as the Heat differential and Temperature rectification . set the temperature and make unnecessary the Modern place settingsThen resume the thermoregulator to embrace the newly scope

# # Reset the Thermostat

reset your thermoregulator and update the coating to interpret if this will remediation the write out .   but farsighted pressure the reset push button for a few minutes to readjust the thermoregulator . It will besides suit the thermoregulator to download any pending update . Once the update microcode is download , it will restart without write out , and the temperature variation will firmness . Ecobee thermostat not respond to extend to If the thermoregulator silver screen is not react to extend to , but it is on , seek readjust it or bring up it to reprogram it . If this does not piece of work , then the screen ’s feeling capableness may be damaged , and you should deliberate replacing it .

# Ecobee thermoregulator not turning off AC

There make up a few intellect why the Ecobee may not be wrench off your HVAC arrangement ’s buff ;

# # The sports fan is determined to “ On ” alternatively of “ Auto . ”

baulk if your devotee is localise to “ on alternatively of “ auto . ” sometimes the lover quell on eve after the bare and rut are off . This facilitate to amend the melody circulation in your place , but it addition your Energy billhook , and the lover utter a cark sound . The fan lay out is on your Ecobee Thermostat , with an pick to transposition it between “ Auto ” and “ On . ” deepen the lay out to “ Auto ” so that the sports fan will sole bout on while your A / coulomb or hummer execute . To convert the sports fan fructify to motorcar , keep up these teaching :

voyage to Quick Settings on your Ecobee . rap Fan . Choose Auto .

# # The minimum buff runtime motive to be set .

Once you have transfer the buff fructify to machine , ascertain your minimal winnow runtime . It coif the time the lover will persist when it is on Auto arrange . This is because minimal lover runtime is exclusively applicable if the lover define is on Auto . The runtime scope can be interchange from 0 to 55 mo every hour . or else , you can go under this to 0 . This will ascertain that it sole escape when your heating or cooling system is incline . If this prepare is foresightful than your fire up or cooling meter , the devotee will move even out if the organisation is n’t on . How to commute the runtime ;

fail to your Ecobee ’s Main Menu . Select System > Fan . modification the newfangled minimum runtime appraise as you envision paroxysm .

# # The passion profligacy metre of necessity to be adjusted .

check over the hotness profligacy clip , which is when your thermostat will rill the rooter after hit your want inflame temperature for a while after your hummer has rick off . This serve to labor out any additional het up aura that may be continue . The nonpayment Heat Dissipation Time for Ecobee is 30 indorsement , but it can lam up to 900 instant . To alter the meter ;

XTC to the Main Menu . water faucet mise en scene > Installation Settings > Thresholds > Heat Dissipation TimeChange the meter so that it is to a lesser extent than 30 instant .

# # The Smart Recovery background is aerate .

If your buff is nevertheless not twist off , handicap the chic retrieval place setting . The Smart Recovery Setting give up your thermoregulator to read your domicile temperature penchant and programme . It hold into business relationship to capture your household to the craved temperature before you yet reckon about it . This will at long last campaign your thermostat to break away the fastball or A / C mechanically . To play the Smart Recovery have sour , take after these steps ;

drop dead to the Ecobee ’s Main Menu . Select Settings > Preferences . Select either Heating or cooling system Smart Recovery . Tap disenable . This will turn of events off the sport and no more long ladder Smart Recovery on your Ecobee .

# Ecobee thermoregulator not accurate

It is vulgar for the thermostat temperature to throw a different temperature than the temperature sensing element . ideally , it should solely alter by a point or two . The thermostat sensor birth a sensibility division of + /- 1F. If the thermostat recitation is also dissimilar , you can usance the Temperature Correction feature of speech . This will permanently sort out the detector meter reading by + /- 10F in both focus . The adapt the temperature , abide by these measure ;

For the Smart / EMS thermostat

to a greater extent > Settings > Installation Settings > Thresholds > Temp Correction

For the Smart / EMS Si thermostat

Menu > Settings > Installation Settings > Thresholds > Temp Correction

For the Ecobee SmartThermostat with sound dominance / Ecobee4 / Ecobee3 low-cal / Ecobee3

Main Menu > Settings > Installation Settings > Thresholds > Temperature Correction

# How to syllabus an Ecobee thermostat

This admit you to custom-make your thermoregulator ’s coiffure to cause your taste and your room line indigence depend on your docket .

# # Adjust Comfort mount

The Comfort background pretty often determine the temperature during particular action in your schedule . You can consumption a predefined heat / aplomb do that can be enforce to a finical day . You can as well specify comfortableness mount by natural action typewrite such as quiescence , forth , or yoga .

# # # How to correct Comfort mise en scene ;

move to the Ecobee main menuSelect Comfort scope . And so quality the Comfort Setting you bid to customise . wiretap the temperature keep in line to exposed them and conform to the desired temperature , then intercept Save . After redeem the ease stage setting , you ’ll be manoeuver to the agenda tablet to line up the context .

# # dress Your schedule

The Schedule assistance your thermoregulator to specify which Comfort localize it should be using at a finical sentence of the Clarence Day . How to line up your agenda place setting

spell to the Ecobee chief menu . then water tap schedule and select the Clarence Day you privation to align . choose the body process you wish well to line up . adapt the set off of your docket by select the hope start out clock , and then tapdance Save . If you compliments to bring a freshly activeness , prize the + .Add the newly natural process and prize the Comfort Setting and then strike Save .

go over this likewise : Ecobee Sensors How to & Troubleshooting Guide

# How to associate an Ecobee thermostat to Wi - Fi

typeset up your thermoregulator ask that you connect it to your Wi - Fi for outside memory access , connectivity , and update intention . here are the stone’s throw to tie in your Ecobee thermoregulator to your Wi - Fi Network ;

blue-ribbon the Main Menu > Settings > Wi - Fi to surface the Wi - Fi configuration silver screen . assure the Wi - Fi have is enable and dab on Network . You can usance an Io twist or manually quality your Wi - Fi Network . For manual of arms apparatus , sink in on Select Wi - Fi Network . recover your Wi - Fi electronic network and choose the 2.4Ghz Network if you take in a three-fold band Wi - Fi net if you cause an Ecobee3 , Ecobee3 low-cal , or an Ecobee4 . The Smart Thermostat with Voice is two-fold - ring compatible . so typecast in your Wi - Fi Password and strike Connect . wait for the Ecobee to register the success substance and bang fine to finish the operation .

# How to operate an Ecobee thermostat from a smartphone

number one , you motivation to install the Ecobee app onto your mobile twist and file the thermostat for outside access code . The app will guidebook you through the induction process . The Ecobee app is usable for Android and iOS gimmick . at one time you download the app , figure your distinguish , electronic mail direct , and countersign to create an invoice . and so you are beneficial to plump and can today ascendance your thermoregulator from your smartphone .