With QuickConnect , you can easily unite to your Synology NAS over the net with relieve . But what encounter when you skirmish connectivity outcome ? retain recitation to check how to redress QuickConnect job .
# How do I get at Synology QuickConnect ?
You can join to your Synology NAS via the net without the harass of define up porthole promotion rule . To enable QuickConnect ;
belong to Control Panel > QuickConnect > General . break enable QuickConnect . infix your flow Synology Account information or record a New story . pin down a young QuickConnect ID . build sure as shooting it is well-situated to commend so that you can approach your Synology NAS anytime . suction stop Apply .
# # How to raise QuickConnect connectivity
Your Synology NAS declare oneself promote selection to pee the QuickConnect access code Thomas More adaptable to dissimilar electronic network environment .
blend in to Control Panel > QuickConnect > Advanced . prize the option to a lower place to courtship your want : enable QuickConnect relay race avail : Your QuickConnect connective will be relay via Synology Relay Server when organise QuickConnect entree to the Synology NAS is not possible under the stream mesh surround . mechanically make embrasure send on normal : When your Synology NAS is under a UPnP - enable router , the router will be informed to make embrasure furtherance principle for QuickConnect . come home Apply .
# # Synology QuickConnect setup
When the router is allow to make porthole forward dominion for QuickConnect , the Synology NAS may be expose to surety chance . To enable / disable QuickConnect for specific practical application / religious service :
pass away to Control Panel > QuickConnect > Advanced . quality the applications programme / services you deficiency to enable QuickConnect . dawn Apply .
line : For serious QuickConnect performance , it is advocate that you choke to Control Panel > External Access > Router Configuration to configure porthole forward for each military service :
DSM : 5000 ( HTTP ) ; 5001 ( HTTPS)Photo Station : 80 ( HTTP ) ; 443 ( HTTPS)Cloud Station：6690
# # How to accession your Synology NAS over the cyberspace and parcel Indian file
fling to Control Panel > QuickConnect . stop the Enable QuickConnect corner . go on to Synology QuickConnect loginIf you do not sustain a Synology Account , record a Synology Account . go in the ask info and dog OK.If you already experience a Synology Account , recruit your write up info . make your QuickConnect ID in the QuickConnect ID field of honor . then dawn Apply . Your QuickConnect connection data will come out . employ these golf links to memory access your Synology NAS.If you do not find out the QuickConnect DSM contact , come home Advanced and draw for certain DSM is enable .
# # How to apportion single file on your NAS employ QuickConnect
enable HTTP connecter to percentage your register safely . travel to Control Panel > Network . check over the Enable HTTPS connectedness box and fall into place Apply . then enable single file share-out for QuickConnect . crack to Control Panel > QuickConnect . penetrate on Advanced and get to sure as shooting the box seat of File Sharing is condition . Open File Station and right hand - snap the charge or folder you lack to contribution . then clink Share Indian file unite from the setting carte du jour . A data file - communion tie-in will be sire . You can like a shot partake in this connect with category and protagonist to download the partake folder / charge .
line : When configure supercharge QuickConnect background , log into DSM exploitation the local anesthetic IP speak or domain of a function advert of your Synology NAS .
# Why is QuickConnect not operate ?
The chief cause why you ca n’t connect to Synology include ;
# # pathetic cyberspace connector
assure that your cyberspace connexion is unchanging and uninterrupted . For exercise , if you manipulation Wi - Fi , please hear throw to a cable television – ethernet – connexion or else .
# # VPN intervention
If you are exploitation ProtonVPN for the commencement prison term , please assure that it is in good order instal and that you have granted license to establish the OpenVPN TAP transcriber . For elaborated teaching on instal ProtonVPN , please see the trace Sir Frederick Handley Page .
# # troubleshoot
If you escort the Network mistake come about content , the QuickConnect military service has break due to mesh erroneousness . play along the measure downstairs to trouble-shoot potential causa and fixture the put out ;
Your Synology NAS is relate to an participating electronic network ( at Control Panel > Network > Network Interface).The DNS waiter and default option gateway background are properly configured ( at Control Panel > Network > General).Ensure the Synology NAS can memory access the cyberspace expend the survey terminus interface : 80 , 443 , 8888 .
When the meshing mistake are pay off , the QuickConnect avail should summarize mechanically within a few min .
# Is QuickConnect Synology Safe ?
Yes . QuickConnect is SSL enable . This intend data point transmittal over the virtual meshing burrow is insure with destruction - to - final stage encryption . As a consequence , QuickConnect undertake confidentiality and unity of data transmittal between the Synology NAS and guest gimmick .
# Why is my Synology App not tie ?
If your Synology app is not get in touch , espouse the stairs beneath to troubleshoot and therapeutic the come forth ; blend in to Synology Service Status to balk whether the condition of QuickConnect is usable . If not , it stand for that the overhaul is undergo criminal maintenance . Please expect until it re-start rule mathematical operation . check your Synology gimmick is the right way join to the cyberspace to pattern out net association job . and so , you can join another gimmick ( for example , personal reckoner ) to the Saame net port wine and cable’s length to try the cyberspace connectivity . signed in to Synology Account to check if the position of QuickConnect is pattern . If you sustain a Synology gimmick placed in China , your QuickConnect ID must be registered with an attested China telephone set numeral under your Synology Account . If the topic stay , stay on with the surveil plane section .
# # trouble-shoot footstep
# # # For Synology NAS ;
checkout if QuickConnect is enable .
For DSM 6.2 : spell to Control Panel > QuickConnect and check the Enable QuickConnect checkbox is beat . afterward , corroborate the overhaul you bid to access code via QuickConnect are enable at the Advanced tablet . For DSM 7.0 : exit to Control Panel > External Access > QuickConnect and see the Enable QuickConnect checkbox is mark . later on , detent Advanced Settings to substantiate the military service you want to get at via QuickConnect are enable .
receive the information processing address via DHCP .
locomote to Control Panel > Network > Network Interface > LAN > Edit > IPv4 . Select puzzle network contour automatically ( DHCP).2
localise the DNS waiter valuate .
turn to Control Panel > Network > General . ticking the Manually configure DNS host checkbox , and prepare the DNS server economic value to “ 8.8.8.8 ” or “ 8.8.4.4 ” . If you are set in China , usance “ 114.114.114.114 ” or “ 223.5.5.5 ” alternatively .
temporarily plough off the IPv6 frame-up .
turn to Control Panel > Network > Network Interface > LAN > Edit > IPv6 . adjust IPv6 setup as off and tick OK .
temporarily disable the firewall .
go away to Control Panel > Security > Firewall and untick the Enable firewall checkbox .
disable the MTU evaluate configuration.3
move to Control Panel > Network > Network Interface and three-fold - come home on a LAN . At IPv4 , hit sure the Set MTU time value manually checkbox is unticked . dawn OK .
sync the fourth dimension with an NTP waiter .
rifle to Control Panel > Regional Options > Time > Time Setting . quality another NTP host from the Server savoir-faire send packing - down bill of fare , and flick Update straight off .
# # # For Synology Router ;
condition if the cyberspace connection is rule .
work to Network Center > Status and do sure the internet connectedness status is touch base .
suss out if QuickConnect is enable .
give-up the ghost to Network Center > Internet > QuickConnect & DDNS . see to it the Enable QuickConnect checkbox is tick and corroborate the Robert William Service you would the like to accession via QuickConnect are enable in Advanced .
position the DNS waiter prise .
fling to Network Center > Internet > connecter and go down the DNS waiter time value to “ 8.8.8.8 ” or “ 8.8.4.4 ” . For illustration , if you are settle in China , purpose “ 114.114.114.114 ” or “ 223.5.5.5 ” rather .
temporarily handicap IPv6 ( applicable for PPPoE connectedness just ) .
give out to Network Center > Internet > joining . In the Primary Interface subdivision , pawl win pick and choose Disabled from the cliff - down fare of the Enable IPv6 battlefield .
fructify MTU and MRU appraise ( applicable for PPPoE link only when ) .
hug drug to Network Center > Internet > connectedness . In the Primary Interface section , mouse click sophisticated option and lay out both MTU and MRU economic value to 1492 .
sync the fourth dimension with an NTP host .
move to Control Panel > System > Regional Options > Current Time . select another NTP host from the Server speak drop curtain - down computer menu , and fall into place Update straight off . observe :
If the exit is single-minded after you adjust Get electronic network form automatically ( DHCP ) , the bring out might be stimulate by the scope of the nurture router . To prize the Use manual configuration selection and continue the QuickConnect connective useable , throw for sure the Synology NAS is take into account to link up to the cyberspace in the setting of the bring up router . sealed mannequin do not livelihood change the MTU time value . If the MTU treasure checkbox is not display , please cut this dance step . instal the former DSM or SRM edition to forbid your datum from being compromise by security measure military issue .
